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Mobile consumer survey

How do consumers feel about mobile technology? The Mobile Consumer

For the last three years The Logic Group has commissioned Ipsos MORI to survey consumers about their attitudes and behaviours towards loyalty.


This year we have decided to take a different approach, focussing on the new ways that consumers are choosing to engage with brands across many channels. We are producing series of more focussed reports, beginning with this survey which examines consumer attitudes towards mobile interactions.


Download our free report for key findings on consumers and their use of mobiles, including:


  • What percentage of consumers are happy to use their loyalty cards on their mobile phone, enabling them to collect and redeem points without cards? 
  • Are consumers happy to receive loyalty offers, which are tailored to them and their family, based on their mobile location? 
  • Do consumers believe that their personal data is safe when using their mobiles?

Download Report:

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A day in the life

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Webinar: The Mobile Consumer

Tick IconWatch the webinar recording to find out how consumers are using technology to interact with businesses, and hear us analyse and debate our latest mobile research.


Video: The Mobile Customer Journey

Watch Video IconSee the potential for improving the customer experience through innovations on the mobile phone; exploring the customer journey with payment, loyalty and insight. Watch the video.