The Logic Group - In The News

The Logic Group is at the forefront of developments in payments, loyalty, insight and mobile. Here are some of our latest thought leadership articles and media inclusions:
The explosion of data, brought about by ever sophisticated and pervasive technologies, has led to the new General Data Protection Regulation (GDPR), which will be the most comprehensive shake up of data protection laws in 20 years. See what one of our Product Managers, Andy Mellor, had to say on the topic in a recent Finextra article.
April 14, 2016

Why did HSBC cancel plans to move out of London? Was it because large financial institutions can be truly innovative in this fintech hub? Is there a long term future for fintech in the UK? These are the questions that are currently being asked by many within the financial industry and as a result of this reluctance by some banks to coexist with fintech startups, new tech innovation could be suffer. Innovative technologies like peer to peer lending, mobile banking and blockchain allow the human race to excel and move forward by simplifying once tedious tasks; however, some banks see this as a challenge. “Banks are racing to catch up by establishing accelerators to incubate startups, sometimes joining forces to pool expertise, and even patenting their own digital currencies,” according to Bloomberg, which presents the route that traditional players are taking. Find out more...
February 19, 2016

At this time every year VanillaPlus talks to key figures in the industry about what we can expect over the next 12 months.

January 22, 2016

So, farewell then 2015. And hello 2016. To kick things off, Retail Systems brings you 16 retail technology-related predictions for the year ahead.

January 11, 2016

From a customer experience perspective, omni-channel is becoming the norm, in the way that the traditional consumer/merchant relationship once was. The next step for the retailer is to see how they can turn the additional data available to them into real insight, particularly customer payment data which has often been an untapped resource. Customer expectation is arguably at its greatest now – look at the demand for free delivery and next-day-delivery alone – and this expectation extends to brands knowing their wants and needs. As such retailers need to make use of the tools available to them, like tokenisation. With tokenisation, they can safeguard customer data to create a superior experience while gaining insight they have previously not had to engage with customers in an effective and targeted way.
January 7, 2016

“The customer is always right” or so goes the well worn maxim. In fact, it’s truer today than it has ever been. Increased competition, developments in technology and market forces such as globalisation have put consumers firmly in the driver seat. We shop where we like, when we like from wherever we like. And if a retailer doesn’t meet our needs? We happily move on to someone who can.
December 14, 2015

Christmas is approaching and for most people that means one thing – lots of shopping. With schemes like Black Friday / Cyber Monday expected to smash all previous records, mobile payments has a significant role to play. We asked MEF members and the wider mobile community for their thoughts on the role of mobile in enhancing the shopping experience during the festive season.
November 25, 2015

Marc Pettican, managing director of The Logic Group, examines how tokenisation can be the key to unlocking the customer journey.
November 16, 2015

It’s that time of year again. With high streets basking in the last throes of the summer sun, retailers are beginning to deck the halls with boughs of holly as they prepare for Christmas 2015, with Selfridge’s in London already launching its Christmas shop...
September 30, 2015

As the concept of omni-channel prospers and becomes a norm, the next differentiator for retailers may prove to be the insight they can gain from their customer payment experience.
September 24, 2015