The Logic Group Blog

Welcome to The Logic Group Blog, where our experts will share their views on customer interaction and give you their take on the industry developments affecting you today.

So the World Cup is almost done and dusted for another four years. I have not seen the figures for the sales of soccer “plush” over the last month, but the predictions suggested that there would be little enthusiasm for a branded shirt costing between £50 and £60. The forecasted average spend was £16 per head and the prediction was that the average English fan would spend £20 for a branded shirt. We will have to wait to see what the actual spend rates are. But I suspect that it will be the English team’s performance, more than anything else that will have supressed the sale of shirts!

Recent figures from UK Card Payments show that we are spending more, as a nation, than twelve months ago. 6.7% up on 2012 and three out of every four pounds spent in shops today is using a payment card according to the UK Card Association.

July 9, 2014

Retailers have good reason to be concerned that their business systems are becoming the focus of cyber-criminal community efforts. Retailers face a greater challenge than most organisations in that they have a number of significant issues to overcome. Benj Hosack, Director at our partner Foregenix talks about some of the main challenges for retailers.
June 24, 2014

Consumers continue to engage with well-designed loyalty programmes that provide tangible benefits and insight-led propositions across different segment groups. These range from focused communications that leverage sophisticated customer insight, to perhaps simpler yet rewarding stamp card solutions. Consumer loyalty is alive and kicking, but the retail environment is changing and this is affecting how consumers want to engage with them and what they expect in return.
June 9, 2014

There has been an increased buzz in the world of contactless mobile payments over the past few months. Visa, Mastercard and Google have announced support for Host Card Emulation (HCE), marking a potential turning point for NFC-enabled mobile wallets. But how will these announcements effect retailers and what will the payments and loyalty landscape look like moving forward as a result?
June 5, 2014

Becoming PCI DSS compliant and securing customers’ details is a complex undertaking. Few suppliers have a certified P2PE solution today. However, The Logic Group was the first company worldwide to achieve the validation of its P2PE application by the PCI Council. The Logic Group is a leader in security and secure payment solutions and P2PE is a focus area where we are forging ahead with serious investment to help protect retailers and shoppers alike. Read on to see our list of things retailers should know about P2PE.
June 3, 2014