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The Logic Group Blog

Welcome to The Logic Group Blog, where our experts will share their views on customer interaction and give you their take on the industry developments affecting you today.
I’ve seen so many price deals on the high street: after we passed the months of “Closing sales” when we saw retailers going under immediately after the crisis hit, we saw another wave of front-windows posters crowded over to lure us in the stores : ‘£££ off’ deals & price wars. I’m sure I’m not the only one watching my cash and not spending at my discretion because the wallet just got too tight but one thing I will not do is chase the cheapest deal: I will plan and cut down on my spend but I’d like to think value does matter, service is important and I get what I need.
October 21, 2010

In the past decade there has been a sharp increase in focus on the security of cardholder data held by third parties. High profile data breaches and the associated losses resulting from the fraudulent use of compromised cardholder data have made global headlines and have struck fear into consumers and merchants alike.
October 14, 2010

Contactless payment technology continues to develop; it is a hot topic of discussion as Barclaycard rolls out an update to its TV advert demonstrating the ease of contactless technology – but will its implementation become a rollercoaster ride for retailers and will hard currency become harder to find in the future?
October 7, 2010

The first PCI DSS deadline has been widely discussed by both merchants and payment card industry specialists but what does this really mean, will Visa and Mastercard soon be knocking at your door?
October 1, 2010