The Logic Group - Multi-Channel Retail

‘The Logic Group’s software-based solution gives us the vendor independence we want, coupled with the best performance available. And in a multi-lane environment, changing software rather than hardware is far easier, quicker and much cheaper. Now our customers can look forward to shorter queues and faster transaction times.' - Tesco

The Logic Group is the undisputed UK market leader for multi-channel payment and loyalty solutions, with an estimated sixty percent market share. Its comprehensive portfolio of solutions is used by the growing number of merchants operating multiple routes to market including high street stores, call centres, IVR and the Internet.

At the heart of this, The Logic Group’s core product suite has been designed to operate with any form of payment or loyalty card and in any environment. The Logic Group’s solutions are used by 60% of the UK’s top 100 retailers to process their payment and loyalty card transactions, as do many of the largest call centres and e-commerce websites. The company’s solutions can accept all major types of payment card including, credit, debit, store, charge and purchasing, as well as e-gift and loyalty cards.

These leading technologies have been complemented by solutions specifically designed to meet the needs of differing environments:

•	The multi-award winning Smart-Switch was the world's first EMV certified integrated Chip & PIN solution and has been deployed on over 100,000 points of sale. Smart-Switch is available with interfaces to a wide range of EpoS applications and smart card PIN pads. Most recently, Smart-Switch has been enhanced to support the needs of unattended and wireless environments. The Logic Group have also complemented Smart-Switch with a new solution that specifically addresses the needs of retailers that are operating under seventy-five points of sale.
•	The Logic Group has developed a comprehensive portfolio of software tools for CNP environments that handle card verification, payer authentication, risk management and card authorisation together with the assurance of strong security protection.
•	Terminal Software for the Acquisition of Loyalty Transactions (TSALT) is the company’s solution for the management and operation of customer loyalty programmes at the point of sale. TSALT can reside in a dedicated terminal or be integrated into the existing EPoS System and Smart-Switch.
•	Online loyalty modules can be used to provide the consumer with an up to date points balance on every visit, and deliver personalised offers in real time at the point of sale based on their purchasing history. Web services can also allow the company’s loyalty solutions to be seamlessly integrated into client websites.

The Logic Group's solutions have been designed to be interoperable, providing merchants with a unified payment architecture that can easily add new channels and adapt to the latest trends, such as the migration of fraud from store channels to the Internet and Call-Centres.