Depending upon internal business needs and external influences you’re probably thinking about whether to outsource or insource. It’s exactly these pressures that are causing organisations such as yours to rethink their sourcing strategy, and re-evaluate the true benefits that can be obtained from outsourcing.

Maybe your organisation has recently undergone change, and you find yourself in a position where you have a split supply strategy for certain services. How are you going to manage situations where both in-house resources and external contractors have joint responsibility for service delivery?

Whatever your current supply arrangement, The Logic Group have a suite of services that are designed to help you get the most from them. We can assist you with:

Strategy

Do we have a strategy for the service? The Logic Group can evaluate and define strategy and direction of IT, data and voice services, and the technology solutions that might be used to deliver it. In addition, we can identify a minimum service wrapper that you should expect to receive from a Service Provider and the types of SLA that would be appropriate.

Evaluation

Is your sourcing strategy and mix correct? With a strategy in place, we can define appropriate solutions for you, and compare your internal service offerings with equivalent services available in the open market. We can then construct a sourcing plan.

Definition

Do we have a clear unambiguous definition of our needs? If not, we can assist you define your services, both those in service and those that your business is in need of. We can help deliver service definitions, service levels, and performance indicators. Together, these help to define the first step to gaining control. Should it be appropriate to outsource a service, The Logic Group can assist you during the procurement and supplier selection phase, drafting ITT and RFI documentation, and scoring the responses.

Progression

Do we need to re-negotiate or re-tender the contracts? As part of acquisition and merger activities, enterprises often enter a state with multiple supply contracts from the same supplier. The Logic Group can assist in the rationalisation of these contracts and services into a single optimised contract.

Closure

Is termination the best way forward? New technology often brings quicker, smarter, cheaper methods of delivering services to the business. The Logic Group can help you understand the timing for introduction of these newer services, and calculate the best exit strategy for existing contracts.

Transition

How do we migrate from the old to the new? The Logic Group have in depth experience of helping clients build migration strategies, and helping our clients implement them.