The Logic Group provides a comprehensive range of product and technology services to support clients through software installation, system integration, configuration, bank accreditation, testing and training.
For card processing projects, the company’s technical consultants will configure and test communications to acquiring banks as well configuring merchant and client information into system configuration files , leaving the system ready for initial bank testing. Complex configurations and large multi-store operations can also be set up.
A specific set of pre-requisite testing services are
also available to ease bank accreditation processes. The company's specialist expertise in card processing, in combination with its close relationships with acquiring banks and card schemes, has played a vital role in fast-tracking its clients’ EFT systems through the bank accreditation process. Project times can be reduced by several weeks and costs reduced.
For loyalty and management information projects, our technical consultants can advise on all aspects of a scheme including pre-study reviews and technology and integration issues. Working with client staff and system suppliers our consultants can ensure that all operations are seamlessly integrated so that any existing systems can easily communicate will all of the required loyalty interfaces. In particular, the company can integrate its loyalty solutions with existing CRM systems or create a CRM platform by combining client data with loyalty.
The Logic Group’s in-house training staff ensure that the client is provided with all of the skills and knowledge required to effectively and independently manage their new systems. The t raining is tailored to the customer’s specific application suite and operating system, with the scope and number of training days depending on the client’s specific needs.