The European Commission’s mandate to the acquiring banks to unbundle the Merchant Service Charges will provide you with more detailed information on the costs of different payment types processed. The ruling requires the acquirer to identify, explain and justify the costs of other services including marketing, selling, support, acquirer risk, transaction processing fees, terminal supply, telecoms and terminal consumables, which are currently within the bundled Merchant Service Charge.

We have introduced a new consulting service to complement our secure multichannel payment solutions. Our skilled payment experts will guide you through a Merchant Service Charge Audit, which will enable you to:

• Understand the cost of card payments within each channel across your entire estate, to reconcile the acquiring charges and identify discussion points for you to have with your acquiring bank
• Gain control over your card payment business profits by making clear decisions on which card types to promote and accept across your payment channels and design the customer journey to better steer consumer payment behaviour that helps you to increase profit margins
• Identify opportunities to drive significant Merchant Service Charge savings and other opportunities for improving operational efficiency and effectiveness