Customer Loyalty Management

Get loyalty ready

The Logic Group Quotation Logo"46% of Britons feel they are not part of a loyalty programme. Furthermore, those that were part of a scheme felt indifferent about them" - The Imperatives for Customer Loyalty -The Logic Group and Ipsos MORI Survey, 2009

Would you like to optimise your loyalty strategy in order to deliver on business goals? By combining our loyalty expertise and knowledge gained from working with market leading clients, we help you identify opportunities to increase the effectiveness of your marketing and customer strategies.
 
Our services enable you to:

  • Keep customers engaged and active through targeted offers
  • Gain a better understanding of your customers’ behaviour and motivations
  • Build innovative loyalty promotions that incentivise customer behaviour
  • Communicate your loyalty offers to your customers at the right time, through the right channel
  • Yield exceptional programme ROI through effective targeting

We offer our clients a fully managed and hosted loyalty solution. Our value-add customer loyalty services and insight expertise will help you remove all the complexities associated with running a loyalty programme. Regardless of how your customers interact with you, be it in-store, online or over the phone, we help you turn every customer interaction into a rewarding experience.

 

Loyalty Solution Overview

 

Contact us to find out how The Logic Group’s loyalty experts can help you design the loyalty journey that puts your customer experience at the core.

 

   

How loyal are your customers?

Customer Loyalty SurveyWith barely half of UK consumers (52%) saying that they are members of a loyalty scheme, significant opportunities exist to develop loyalty. Download The Imperatives for Customer Loyalty survey from our Loyalty Microsite.