The Logic Group arrives in Spain

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The Logic Group arrives in Spain

UK customer interaction leader begins its European expansion drive with the opening of an office in Madrid

€1 million turnover expected in the first year of trading
Strong performance expected in the areas of Security, Fraud and Risk Management, as well as in Multichannel Payment solutions
Key differentiator is the integration between their payment, fraud prevention and loyalty solutions

Madrid, 28 January 2010: The Logic Group has launched its corporate activity in Spain with the official unveiling of their Madrid full service office. This announcement forms a part of the Logic Group’s European expansion drive, which also includes the projected opening of offices in several other countries over the next 12 months.

Established in 1986, The Logic Group specialises in the secure management of transactions and information, and is the number one company in customer interaction in Europe, offering solutions and services for Multichannel Payments, Security, Fraud and Risk Management, and Customer Loyalty Management. The company’s Spanish aims include addressing the increasing demand for new customer interaction technologies, which allow companies to increase their bottom line and reduce their risks and operating costs. The expectations for payment management solutions and fraud prevention are high in view of the results obtained in numerous European companies, as well as thanks to their exclusive features which guarantee profitability and reliability.

Madrid Press Release Table

The need for Spanish companies to adapt their processes to the new regulations for technologies which are today widespread in many European countries places The Logic Group in an excellent starting position. The Logic Group’s key differentiator is the integration between payment, fraud prevention and loyalty solutions, offering the capability to transform a company’s business management and customer interaction. The services and solutions offered by The Logic Group are a most valuable tool for ensuring profitability, growth and competitiveness, as well as guaranteeing security for all types of transactions against risk of fraud. With this outlook, The Logic Group expects to see a turnover of €1 million in its first year of activity in Spain.

The Logic Group's offer is aimed primarily at the banking, commerce, transport and communications, petrol and energy and leisure sectors, and at the tourist and hotel and catering trade. In some of these sectors, The Logic Group enjoys a 60% share of the UK market and altogether the company has almost 1,000 large and medium sized clients. The Logic Group manages 35% of the total payment card transactions in the UK, either through its managed services or through its software solutions. The first UK company to develop and introduce an EMV solution, The Logic Group remains a UK leader in this sector. This leadership is also manifested in its multichannel payment technologies, which include full PCI DSS compliance (the stringent international standard for the security and privacy of credit card holders' data which all organisations are required to meet).

In its first development phase for its Spanish operations, The Logic Group will address the following areas:
Solutions for multichannel payment methods: processing transactions with credit or debit, EMV or magnetic strip cards using flexible and secure solutions which comply with the PCI DSS across all channels: in-store, internet, MOBO and other card not present environments, including leading edge technologies such as the contactless or top-up systems, or through prepayment cards, gift cards, purchase cards or points cards.

Programmes for managing customer loyalty: these offer the chance to improve consumers' experience in their dealings with the business, establishment, company or provider, and they also provide the opportunity to develop an understanding of the consumers, using this knowledge to influence their behaviour. Loyalty programmes not only increase the potential for keeping clients, but also encourage greater consumption.

Management of risk, fraud and security: these solutions cover three key aspects:

PREVENT: they limit to the maximum the exposure to fraud through expert consulting, and risk and fraud management programmes
PROTECT: they detect fraud the instant it occurs by means of correct procedures, anti-fraud systems and training
PURSUE: thanks to their certified ethical hackers and specific forensic laboratories, users can respond rapidly in the event of an internal or external breach of security occurring

In the area of Multichannel Payment solutions, The Logic Group brings to Spain the SmartTPS managed service, which offers organisations a secure tool for EMV card processing through point of sale (POS) terminals, telephone sales or online transactions. This is the most complete multichannel solution available on the market, and includes installation, administration, transaction processing, generation of reports and 24 hour support.

Economic Profile

At the close of 2008/09 (30 September 2009), The Logic Group posted a turnover of €21 million. Thus, despite two years of economic downturn, the company has grown 30% in comparison to 2007. The greatest increase in turnover occurred in the area of Managed Services with a rise of 75%, and specifically in Managed Services for customer loyalty which increased a little over 120%. As a European leader in the sector, the company has maintained an aggressive investment strategy in R&D during the last three years in order to safeguard its privileged position in this sector. The Logic Group has dedicated almost €11 million to R&D, which taken together with its investment in the customised solutions, represents approximately 20% of its revenue.