Blackbaud Europe Announce 15 New Customers for New Payment Service from The Logic Group
27th November, 2007: Secure card payment specialists The Logic Group today announced that its partner Blackbaud Europe, the leading provider of software and services designed specifically for not-for-profit organisations, has fifteen customers live with the Smart Transaction Processing Service (Smart-TPS). The Victoria & Albert Museum, Winchester Cathedral, Capitol Theatre and the Princess Royal Theatre are all among the fifteen clients who have already gone live with the new payment service, processing ticket sales across all channels including ticket offices, call centres and web.
By using the Smart-TPS service from The Logic Group, Blackbaud was able to go live with each client within an average of four weeks from date of order. Blackbaud Cultural Solutions include The Patron EdgeŽ, a comprehensive ticketing, marketing and CRM solution designed to meet the specific, complex needs of busy box offices and visitor centres.
Smart-TPS is a packaged solution aimed for small to medium sized merchants that delivers a quick and easy route to integrated card processing. The deployment of Smart-TPS to Blackbaud Europe's customers will enable these merchants to integrate a simple and cost-effective entry to Chip & PIN, resulting in quicker transactions across a multi-channel environment including ticket office, call centre and web bookings.
Knowing the capabilities of The Logic Group, Blackbaud quickly came to the conclusion that Smart-TPS was the most suitable solution for their requirements, as it comes from a well established supplier with a highly reliable service that would cope with peaks and demands of their client base.
“We are delighted with the success that Blackbaud have had with Smart-TPS so far and look forward to this continuing.” said Hamish Mackness, Partner Sales Manager at The Logic Group. “Smart-TPS offers medium-sized businesses a cost-effective packaged service that can be rolled out with minimal disruption to their existing business, via a strong partner network.”
“We needed a trusted partner and who could deliver the necessary technology enhancements to our ticketing systems, enabling us to provide a even better service to our customers.” said Christopher Goodhart, Managing Director of Blackbaud Europe “The speedy deployment of the Smart-TPS solution to fifteen of our customers, with more to come, is testament to our sales team, the technology and the excellent relationship that we have with The Logic Group.”
“The quick integration of this new payment infrastructure has added enormous value to our business” said Gary Johnson, Operations Manager, of Capitol Theatre “Since introducing Smart-TPS, card transactions are faster and easier. The integration with our point of sale system is seamless and we can now serve customers much more efficiently. It allows our own staff time to concentrate more on core business responsibilities.”
About the Logic Group
The Logic Group manages information and transactions securely for large and medium sized businesses across its European home market including all of the UK's top 10 retailers. The company delivers unrivalled business value to its customers through the secure provision of card processing and IT services consultancy, together with delivering loyalty and insight programmes.
The group has won a number of major awards including the 2005 Queen’s Award for Enterprise for the central role it played in the UK roll-out of EMV Chip & PIN. For more information, see
www.the-logic-group.com
