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Logic Matters ISSUE 9
 
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Logic Matters - Managing Information and Transactions Securely

Welcome to this ninth edition of Logic Matters, The Logic Group’s online newsletter for clients and partners. This edition features details of The Logic Group’s latest PCI seminar, a new partnership we have established with Stored Value Systems for gift card programmes, an X25 replacement service, the value of Managed Professional Services, an introduction to our new loyalty/customer insight team and an article on the latest infrastructure developments within IP contact centres.

Electronic Gift Cards Made Easy

Electronic Gift Cards Made Easy
With electronic gift cards becoming increasingly popular on the high street, attention is starting to shift to the operational aspects of implementing and maintaining gift card programmes. With this in mind, The Logic Group has partnered with Stored Value Systems -an international leader in the field of gift cards, to offer an off the shelf product for processing gift card transactions through a retailers integrated EPOS systems. The collaboration will benefit retailers by reducing implementation timescales by as much as months.
Electronic Gift Cards Made Easy

Latest PCI news: Register now for a free conference

Latest PCI news: Register now for a free conference
One year on from the first Logic Group PCI seminar, the company will be holding its third PCI conference at the Savoy Place (Home of the Institute of Engineering and Technology) in London on the 27th of September.
Latest PCI news: Register now for a free conference

The Perfect Match: Managed Professional Services

The Perfect Match: Managed Professional Services
If your business is struggling to find staff of the right calibre in the right timescales, then The Logic Group’s package of flexible staffing solutions, Managed Professional Services, could be the perfect match for you.
The Perfect Match: Managed Professional Services

Single Customer View: The Logic Group Loyalty and Insight Team

The Logic Group Loyalty and Insight Team
The Logic Group has expanded and strengthened its loyalty and customer insight team. Jackie Shelton is now spearheading our loyalty initiatives within the sales team. She is working closely alongside Rob Adams, Director of Insight Business Development. Together they ensure the delivery of effective loyalty and insight programmes to help clients grow their businesses and improve competitiveness through the exploitation of customer information and transaction data.
Single Customer View: The Logic Group Loyalty and Insight Team

IP Everywhere: The IP Contact Centre

IP Everywhere: The IP Contact Centre
With IP contact centre growth beginning to realise many of the initial claims that were made for it, Richard Hutton, Logic Group Director of IT Services Consulting, looks at the drivers for moving to a converged solution.
IP Everywhere: The IP Contact Centre

Time to replace X.25?
Time to replace X.25?
Whilst most businesses update their IT hardware every 3-7 years, often their network infrastructure can be as much as 20 years old. Network infrastructure is the backbone of any modern business. When it comes to transaction processing why rely on out of date legacy systems when you can reduce the cost, add security and establish a platform for future growth by replacing your old legacy X.25 network with a secure IP based managed communications infrastructure.
Time to replace X.25?
 
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Managing Information & Transactions Securely