Logic Matters - Managing Information & Transactions Securely

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Logic Matters - Managing Information and Transactions Securely

Welcome to the fifth edition of Logic Matters and the first for 2006. This edition looks at the forthcoming next-generation release of the group’s market leading Chip & PIN software, our partnership with Carnegie Information Systems on Managed Services and the work of our infrastructure consultants on Screwfix’s new IP contact centre. We’ll also look at further payment card security seminars being run by the group and make a set of predictions for the business and technology changes we’ll see this year.

	Joined up thinking: Carnegie and The Logic Group partner on Managed Services The Logic Group and leading customer management software solution provider Carnegie Information Systems have partnered to provide Carnegie's clients with a comprehensive package of managed transaction and network services.
	Smart-Switch, The Next Generation The Logic Group has announced the next generation release of its market-leading Chip & PIN integration software, Smart-Switch3. Extensive enhancements have been made to the product architecture, features and facilities, so that the difference between Smart-Switch1 and Smart-Switch3 is as great as that between Microsoft Windows® 95 and XP.
	Screwfix Direct Calls on The Logic Group Screwfix Direct, the UK’s largest supplier of trade tools & hardware, and part of the Kingfisher Group, has again chosen the Logic Group to assist in the upgrade of its contact centre facility at the company’s new headquarters in Yeovil, Somerset.
	Security on trial: The Logic Group PCI seminar Following the success of The Logic Group's seminar on the new Payment Card Industry Data Security Standard (PCI DSS), the group was delighted with the massive number of attendees and warm feedback. As a result, the group has decided to hold a further seminar, to inform our clients and partners about the requirements and implications of this standard.
	Tomorrow's World: The Logic Group's 2006 predictions To kick the year off, The Logic Group has once more unveiled its annual predictions for the months ahead. These predictions are the group's view of the challenges, the changes and innovations that are set to change the way we do business this year.
	PIN Bypass Changes As of February 14th, cardholders will be forced to use their PIN if they have a Chip & PIN card and are shopping at a merchant who has Chip & PIN equipment installed. The most pressing consideration for merchants is to make their staff and customers aware of the changes and to offer advice on what to do. The most important aspects of the advice are described in this article.
	E-Gift Updated: Latest E-Gift research insights Professor Dan Horne of Giftex, a worldwide expert in the field of gift cards, is contributing a series of articles to The Logic Group website, providing insights from his market research report into the European Gift Card market. In the latest additions to this series, he examines why gift cards are a true innovation and the latest UK consumer research.
	Acquiring bank configuration updates A new year offers a new opportunity to check that card-processing systems are correctly configured in line with the latest directives issued by the acquiring banks. The Logic Group has developed a range of services to assist customers in keeping up with these changes, as well as enhancing its extranet site, eXtra, to provide access to the latest bank updates.
	Coming up: 2006 events calendar As ever, The Logic Group will be busy this year at a number of leading industry events and tradeshows. Here we highlight a few of these.