In a time of intense competition in the hospitality sector it is vital that you have solid customer retention and acquisition strategies in place supported by systems that enhance the customer experience. What happens at the point of payment in the world of hospitality often leaves the most lasting impression on the customer. All of the effort put into looking after the customer can be completely undermined if the final payment experience is not smooth and efficient. Equally in a world where your brand is your most valuable asset we know that you can’t afford to be associated with data security breaches.
The Logic Group’s range of secure card payment solutions give you peace of mind and enable compliance with the Payment Card Industry Data Security Standard (PCI DSS), whilst delivering the functionality you need to provide an excellent customer experience. This includes:
• Secure, fast card payment processing
• Pay at the table capability with integrated Chip & PIN
• Support for Bluetooth and Wireless devices with integrated printers
• Full sale, gratuity and split bill capability
• Dynamic Currency Conversion or Customer Preferred Currency
Our solutions have a heavy emphasis on ease of integration and minimising the amount of staff training required for payment related tasks, allowing you to focus on your core business.
Our Customer Loyalty Management and Insight solutions help you integrate loyalty at the core of your retention and acquisition strategies. With customers cutting down on discretionary spend, relevant rewards are key to make them spend the time out. Our solutions help you incentivise your customers, understand their behaviour and influence the way they spend with you to grow their lifetime value and optimise your marketing efficiency.